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Primary services that a FES organization should focus on
Instructions:
Based on the background information, you will use your skills as a fire and emergency services (FES) administrator to develop a cooperative relationship with those attending the town hall meeting. You will need to emphasize the primary services that a FES organization should focus on when planning customer service efforts.
In addition, you will discuss the importance of criteria-based dispatching while, at the same time, demonstrating the importance of a good working relationship with public officials and the community by being attentive to their concerns of responding to noncritical, non-emergency medical incidents.
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