Consumer Insight Report

consumer insight
Consumer Insight Report

Consumer Insight Report


The consumer insight research conducted focused on exploring more on the impact of the social media posts about lifestyle and dining on the outcomes of marketing communications and the responses given by the clients. The study focused on identifying the effects of the creative marketing communication strategies for the lifestyle or restaurant services.

The male vs. female Instagrammer and the male vs. female consumer were used in the collection of the essential information. The visual stimuli experiment method was used following a randomized fashion.200 participants aged between 18-59 years were used in the study (Pitt et al, 2017).

A summary on the participant’s passion about foods, brand attitude, and foodie consumer was conducted on part one followed by an experimental study. The major finding is that envy influences the brand attitude of the Instagrammers. In this case, it should be considered as an essential marketing aspect of various products and services.


Based on the results acquired it was found that the Instagram post factors do not impact the response of the consumers. Envy was also not influenced by the consumer segment or the sex of the Instagrammer. Envy is not seen to be influenced by most of the factors of interest. The brand attitude is influenced by various factors of interest that were used to test the relationship.

Envy was seen to have a little influence on the brand attitude while Instagram post attitude influenced the brand attitude in a significant manner (Pitt et al, 2017). Despite envy having a marginally small significant influence on brand attitude, the influence is said to be positive in nature which implies that it can be used as a predictor of the post or brand attitude while also considering other factors simultaneously.

The consumer segment also has an effect on the influence of envy on the post attitude and brand attitude as found through Instagram. Based on the result after carrying out a multiples regression model, the foodie consumer segment was said to have more envy on the Instagrammers as compared to the non-foodie consumers. Since envy has a positive influence on the brand attitude, consequently brand attitude also increase among the segment of the foodie consumers.

Envy has a major role when it comes to predicting the attitude of the particular consumers towards a particular brand (Pitt et al, 2017). In this case, social media marketing should consider it as a crucial aspect when it comes to assessing the attitude of consumers towards various products or services which form the brand. Because the influence of envy on brand attitude increase based on the segments, it would be advisable to consider different marketing strategies for particular target consumers.

Communication and advertising strategies can be useful in evoking envy through the promotion strategies which would try to sell the positive benefits of brand attracting more consumers to test irrespective of their segment (Yeung, 2014). Marketing communications research is essential on campaign developments. Through marketing communication, the focus on the particular segment of consumers is made possible while it offers the perfect chance to transmit the benefits of a particular brand accurately.


It is important to adopt the best marketing strategies to ensure the brand’s name is well promoted to all the potential consumers. Based on the results and findings acquired from the research study, better insight about the marketing communication has been efficiently gained. Factors such as envy and source liking are found to have some great influence on the brand attitude. I would recommend that the right and specific marketing strategies such as the right communication channels are adopted during campaigns for different brands (Shen et al, 2016).

The specific marketing strategies based on the particular target consumers of interests is necessitated by the fact that the brand attitude and envy vary based on the segment of consumers. Other factors such as post attitude and the consumer preference should be considered during the social media marketing. The consideration of the factors and different aspects that influence brand attitude is essential in designing the right marketing communication strategies.


Khan, M. Y., Iqbal, M. F., & Ghouri, A. M. (2016). Consumer Insight on Dietary evidence in Restaurant set of Choices: An Empirical Study. International Journal of Social Sciences and Management Studies, 3(2), 22-33.

Pitt, J., Singh, C., and Ang, L. (2017). MKTG204 Investigating the effects of social media posts with branded information on consumer responses: Assessment Task 2B, Session 1, 2017 Consumer insights survey results. North Ryde: Macquarie University.

Shen, G. C. C., Chiou, J. S., Hsiao, C. H., Wang, C. H., & Li, H. N. (2016). Effective marketing communication via social networking site: The moderating role of the social tie. Journal of Business Research, 69(6), 2265-2270.

Yeung, H. F. (2014). Consumer Food Safety Insight: Pre-and Post-Survey Analysis of Consumers Receiving In-Person versus Web Based Food Safety Training (Doctoral dissertation, University of California, Davis).

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